SuitSupply

SuitSupply

Automation at a Global E-Commerce brand

Automation at a Global E-Commerce brand

Suitsupply is a contemporary fashion, men's clothing retailer that delivered €553M revenue and €30M net profit in 2023. With 150+ brick-and-mortar locations and a fast scaling e-commerce engine ($172M online sales in 2024), the brand pairs global reach with efficient unit economics.

Year

2023-2024

Industry

Fashion, mens clothing

Scope

Marketing automation, email, segmentation, complex workflows.

Timeline

1.5 years

Automation at a Global E-Commerce brand

Suitsupply is a contemporary fashion, men's clothing retailer that delivered €553M revenue and €30M net profit in 2023. With 150+ brick-and-mortar locations and a fast scaling e-commerce engine ($172M online sales in 2024), the brand pairs global reach with efficient unit economics.

Year

2023-2024

Industry

Fashion, mens clothing

Scope

Marketing automation, email, segmentation, complex workflows.

Timeline

1.5 years

Challenges

Challenges

Challenges

Suitsupply was in need of an interim marketing automation manager to step in and lift their marketing automation initiatives to the next level.

SuitSupply needed a substitute Marketing Automation Manager to step in and start blazing all cylinders right out of the gate. It is a large e-commerce company with over € 500 million in revenue, and a standstill is not an option.

The solution

The solution

The solution

Center of excellence on autopilot

After over a year-long collaboration, there were many projects strategized, planned, and executed. We could easily qualify any hypothesis with over 90 million emails sent out yearly. The most proud achievement was getting to a stable 20% revenue from automation initiatives from all digital sales.


A few honourable mentions.

  • Abandon Browse automation

  • Abandoned Cart refresh

  • Post-purchase onboarding in several product categories

  • Shop the Look automation (cross-sell)

  • Welcome series

  • Established ways of working within customer.io



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Let’s talk soon.

Tell us about your project—whether it’s an audit, retention strategy or just a chat on what's possible.

Let’s talk now: +4552613484

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Have a project in mind?

By submitting, you agree to our Terms and Privacy Policy.

Let’s talk now: +4552613484

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Have a project in mind?

By submitting, you agree to our Terms and Privacy Policy.

Let’s talk soon.

Tell us about your project—whether it’s an audit, retention strategy or just a chat on what's possible.

Let’s talk now: +4552613484

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© 2025 allset agency. All rights reserved. CVR: 45222861

© 2025 allset agency. All rights reserved. CVR: 45222861