To be honest, we have been a solution partner for a while, but this is an important piece of information that never came up on our website.
Getting to the case now. This partnership is more than a badge. It’s a recognition of what we’ve been quietly mastering for years: customer lifecycle orchestration that doesn’t just automate but actually connects.
Our focus is on financial companies, but we do not shy away from a great opportunity to work with organisations that have complex products and equally complex customer journeys
Why This Partnership Matters
Customer.io is a powerful messaging platform trusted by high-growth companies to deliver behaviorally driven, hyper-personalized emails, SMS, push, and in-app messages. At allset, we’ve been deep in the trenches helping fintechs and B2C finance brands turn this capability into measurable growth across onboarding, activation, retention, and advocacy.
Customer.io’s Gold Partner designation is reserved for agencies who:
Demonstrate consistent delivery excellence
Have deep technical fluency with behavioral workflows
Show real business results from lifecycle programs
Collaborate closely with the Customer.io team for impact
What This Unlocks for You
If you’re a fintech or customer experience-led brand looking to get more out of customer.io, here’s what partnering with allset unlocks:
Customer Journey Audits: Using our proprietary CX maturity model, we’ll evaluate your existing lifecycle setup, gaps, and friction points.
Behavioral Blueprinting: We architect data models and triggers that reflect real human behavior, not just marketing theory.
Done-for-You Buildouts: Need onboarding flows rebuilt? Re-engagement sequences that actually convert? Full setup, tested, and optimized.
Impact-Driven Reporting: You’ll get visibility into the right metrics: drop-off rates, time-to-activation, campaign lift, and more.
Suitsupply case study: Scaled personalization and increased conversions
The Suitsupply case study published by Customer.io highlights what’s possible when journey design meets platform power. Even though it is not a Fintech, occasionally we collaborate with brands from different industry verticals. Here is our case with Suitsupply. A global e-commerce player with €500 million in revenue in 2024. Here is what we achieved:
5–7x more engagement and 5–10x higher conversion from personalized flows vs. generic blasts
Automation of “Shop the Look,” onboarding, and abandonment flows tied to SKU-level data
Reusable templates and design systems that let marketing move fast without compromising brand
I had the privilege of steering that transformation from within, bridging data, design, and delivery to create a system that worked at scale. That playbook now informs how Allset builds for every client. Read the full case here.
What’s Next?
We’re rolling out exclusive offers for Customer.io clients looking to level up.
